Cancellation

Upon registration for the services, you will automatically be billed the full amount. If you choose to cancel your services within five (5) days of your initial registration, you will receive a full refund of your initial subscription payment.  After the initial five (5) days, you are responsible for the full fee. Once your account has been billed, all sales are final and there will be no refunds. 

How to Cancel

To cancel, send an email to cancellations@ancilla.io with the following subject line: Cancel Account # [insert account name here]. We will respond to your emails as soon as possible, but please take into consideration office hours of 9 AM to 5 PM Eastern Time.